Terms & Conditions
THE SALE OF ALCOHOLIC BEVERAGES
Saigon Wine Club does not sell alcohol to persons under the age of 18. By using this site you swear and affirm that you are over the age of 18. Saigon Wine Club makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18. By using this site you are acknowledging that the person receiving a delivery of alcoholic beverages from Saigon Wine Club Online is over the age of 18. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 18, SWC will prosecute you fully to the extent allowable by law.
NO COUNTERFEIT WINES!
Saigon Wine Club buys our wine directly from the winery or from reputable importers within Vietnam. We are very strict to not purchase or resell any wine in Vietnam without tracking the source to ensure you, our client, is buying original authentic wine brands. We want you to be confident in your purchase with Saigon Wine Club and if you feel an items is not authentic, please contact us immediately and we can provide you with proper documents for verification of authenticity.
EXCLUSION OF LIABILITY
While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials are appropriate or available for use in any jurisdiction where we provide our services.
This site may only be used for purchase of wine for delivery within Vietnam and delivery of wine all on-line purchases within Ho Chi Minh City will be by way of delivery driver. Should you require alternate delivery options you should contact us to discuss your requirements. Delivery of wine outside of Ho Chi Minh City will be delivered by postal courier. Please check condition of wine when delivered and any issues, please make note on delivery receipt while courier is still at your location.
We try and deliver your wine within Ho Chi Minh City within 1 hour of order and payment confirmation. Please call customer service at +84903083213 should require any special delivery. Please advise us promptly if your wine does not arrive. All other delivery areas will take from 2-3 days to deliver.
Returns & Exchanges
You must advise us promptly in the event that you believe the goods received are faulty or defective, not as ordered or not of merchantable quality. We will not accept claims made after 5 days of the delivery date.
To make a claim, contact our office at +84 8 351 49061 or by way of email (firstname.lastname@example.org) and we will attempt to remedy the situation as soon as possible.
Items for return must be in original condition and in original packaging. We do not accept items with any indication of having been used or open.
Should you wish to cancell a transaction, you must contact us +84 8 351 49061 or email@example.com prior to dispatch of your order. Where you advise us within this time-frame we may cancel the order and refund the amount of your payment less costs incurred by us in processing the order to that point.
If you use this website from other jurisdictions, you are responsible for compliance with your applicable local laws. The fact that information, products or services are shown on this site does not necessarily mean that:
- You should rely on the information
- The products and services that we provide are suitable for you
- The products and/or services on this site are still available
- The products available may not have changed